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About training
This training will give you answers to questions about how and why people communicate. What they feel and want. What motivates them.
You will get to know the deep structure of the personality of your interlocutors, learn how to influence people based on the way they interact and the words they repetitively use. You will be able to anticipate the stress of your interlocutor and prevent escalation of potential conflicts
Why should you participate in this training?
How does the training structure look like?
The training program consists of two phases:
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1.Preparation for the training
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2. Training
Through an online assessment, participants create an individualized report based on the PCM methodology with detailed and specific information about their personality structure. The individualized profile identifies a participant’s basis from one of the six personality types
- Unique personality structure
- Personality strengths
- The perception of the world and the ability to look from the “other angle”
- Preferences in interaction with others
- Psychological needs - motivators for personal and professional success
- Unique forms of stress that can sabotage personal and professional success
- A unique action plan
- Preferred management style
Through a carefully designed theoretical part and a series of interactive workshops, participants adopt the presented models and tools and practice their use in working with different types of personalities. (colleagues from the group).
- PCM model
- Different ways we are experiencing the world
- Basic characteristics of 6 types of personality according to PCM Methodology (Thinker, Harmoniser, Imaginer, Persister, Promoter, Rebel)
- How to recognize the personality structure of the interlocutor?
- How different types of personalities communicate? What concrete words do they use?
- Nonverbal communication with different types of personality
- How to make open communication with different interlocutors
- How to recognize the needs of different interlocutors and build trust during the conversation
- How to recognize and overcome different defensive behaviors of different types of interlocutors
- Recommendations for development and action plan for improving communication