This program is designed to give the participants a deeper insight into their own personality structure, as well as into the personality profile of other people from their surroundings. The participants will also work on improving their ability to overcome challenging situations, communicate their own needs and demonstrate assertiveness when dealing with different personality types.

This training discusses the concept of assertiveness using the PCM (Personal Communication Model®) methodology, which provides an insight into the unique personality structure. It also improves participants’ ability to see things from a different angle. PCM explains the characteristics and psychological needs of six personality types (Thinker, Harmonizer, Imaginer, Persister, Promoter and Rebel). During the training, participants will learn the strengths and weaknesses of each type, what motivates them, how they behave in stressful situations and what obstacles to building quality relationships may occur. By gaining insight into their own needs and the needs of others, participants will be able to identify the potential problems in communication. They will also adopt specific tools that will allow them to overcome those problems and develop assertiveness in order to build better relationships with different people.

The training is divided into two phases:

At this stage, through an online questionnaire, participants create an individualized report based on the PCM methodology, with detailed and specific information about their personality structure. Personal profile also provides insight into other personality types that are present in participants’ “personality condominium”.

Through carefully designed theoretical part and series of interactive workshops the participants will adopt a model of assertive behavior aligned with the needs of each of the personality types, which will improve their communication with different people.

Topics covered in this training:

● I’m OK - You’re OK Model
● The main characteristics of assertive behavior
● When and why we are not assertive
● The main characteristics of six personality types (Thinker, Harmonizer, Imaginer, Persister, Promoter and Rebel)
● The basic needs of each personality type
● How each personality type communicates
● What causes stress in different personality types?
● What are the drivers and how to recognize them in stressful situations?
● How different personality types communicate when under stress
● How can we assertively express our needs when dealing with different types of personalities?
● The connection between psychological needs and assertiveness
● Techniques for improving assertiveness in challenging situations with different types of personalities